Op 25 en 26 maart organiseerde Solutions Centre de trainersconference “To teach is to learn twice”. De organisatoren waren Insoo Kim Berg, Coert Visser en Arnoud Huibers, die ook samen Solutions Centre hebben opgericht. Een inspirerende conferentie waar het informatiegehalte hoog lag. Hartelijk dank Insoo, Coert en Arnoud voor dit initiatief!

Er was een grote varieteit aan presentaties en workshops, waarbij het trainen in oplossingsgericht werken in diverse contexten werd verdiept. Enkele toepassingsgebieden die de revue passeerden: trainen in oplossingsgericht veranderen, coachen, leidinggeven en opleiden en ontwikkelen.

Tijdens de workshop oplossingsgericht management genereerden de deelnemers tips over wat goed werkt bij het trainen van managers in oplossingsgericht management. Enkele van die tips vindt u hier…

What works well in training managers in solution focused management?

Share know-how and stories
Sharing stories about why people that like them as a manager
Sending problems back, and getting them to return with a solution
Walk your talk
Act instead of explain
Find out who has the problem: the employee or the manager
Looking for opportunities to genuinly compliment staff
Using their own cases and letting them practice on standard cases
The power of compliments
Metaphor of the torch: seeking examples of where the desired behaviour happens already
What do you do that helps them to get the job done?
What are you already doing that works well & that you would find helpful to continue
If you want to go fast: go slow
One manager plays a difficult employee, the others ask one SF question each. Each question is briefly discussed
I explain what the effect is of the manager’s behaviour on the employee and if this is the effect that he wants
What do you value most about your own way of managing?
Knowing what to overlook
Look out for good examples
Acknowledgement, motivational-interviews
If you want to get the best out of somebody, aim at the best that there is
Ask questions instead of giving advice
Communicate the attitude & the approach of SF
Look how your employees make management & leadership possible
Every comment is useful contribution to building a fruitful training

Gwenda Schlundt Bodien is oprichtster van Positron te IJsselstein en medeoprichtster van NOAM, het netwerk voor oplossingsgericht adviseren en managen. Zij heeft veel artikelen en enkele boeken op haar naam staan.